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  1. Home
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  3. Text Message Terms

Patient notice

SMS/Text Messaging Terms & Notice

Effective January 1, 2026

On this page

  1. How to Enroll
  2. Types of Messages
  3. Message Frequency and Cost
  4. How to Opt Out
  5. Help
  6. Carrier Liability
  7. Privacy
  8. Contact

All notices

  • Privacy Practices (HIPAA)
  • Website Privacy
  • Nondiscrimination
  • No Surprises Act
  • Text Message Terms
  • Accessibility

Oregon Ear, Nose & Throat Center offers an optional text messaging (SMS) program to help patients receive appointment reminders, confirmations, and administrative notices related to their care.

How to Enroll

You opt in to this program by providing your mobile phone number and checking the applicable consent box on one of our online forms (for example, appointment request, reschedule, or cancellation), or by providing verbal consent to our staff.

Types of Messages

Messages may include reminders of upcoming appointments, confirmations of scheduled, rescheduled, or canceled appointments, and administrative follow-ups related to your care. We do not send unsolicited marketing messages through this program.

Message Frequency and Cost

Message frequency may vary based on your scheduled appointments. Message and data rates may apply based on your plan with your wireless carrier. Oregon ENT Center does not charge for sending these messages.

How to Opt Out

You can cancel the SMS service at any time by replying STOP to any message you receive. After you send STOP, we will send you a confirmation message and you will not receive further SMS messages from us unless you opt in again.

Help

If you are experiencing issues with the messaging program, reply HELP to any message, or contact us directly at (800) 866-7893.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. If you are concerned that a text message has not been received, please call (800) 866-7893.

Privacy

We will not share your text messaging opt-in data and consent, including consent and opt-out information, with third parties for marketing or promotional purposes. For more information, see our Website Privacy Policy.

Contact

Oregon Ear, Nose & Throat Center1170 Royal Ave, Medford OR 97504Phone: (800) 866-7893

This website is not for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Oregon Ear, Nose & Throat Center

Independent ear, nose, and throat care for Southern Oregon since 1948.

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1170 Royal Ave, Medford, OR 97504

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Legal & privacy
  • Privacy Practices (HIPAA)
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  • No Surprises Act
  • Text Message Terms
  • Accessibility

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