Oregon Ear, Nose & Throat Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Oregon ENT Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
If you need aids or auxiliary services due to a disability to communicate effectively with us, or if your primary language is not English, please contact our office administrator at (800) 866-7893 before your appointment so we can discuss the options available. Our staff can provide assistance in Spanish. For other accessibility or language needs, we will make a reasonable effort to coordinate appropriate assistance, including third-party interpretation services where needed.
How to File a Grievance
If you believe that Oregon ENT Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, or by mail, fax, or email with:
Office Administrator, Oregon Ear, Nose & Throat Center1170 Royal Ave, Medford OR 97504Phone: (800) 866-7893 | Fax: (541) 779-3522If you need help filing a grievance, our office administrator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services200 Independence Avenue, SW, Room 509F, HHH BuildingWashington, D.C. 202011-800-368-1019, 800-537-7697 (TDD)Language Assistance
Our staff can provide assistance in Spanish. If you need help in another language, call us at (800) 866-7893 and we will make a reasonable effort to coordinate interpretation services.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.